415 578 0797
PO Box 151372
Monday - Friday
10:00am - 5:00pm
You probably want to sharpen your skills in your software and apps. We teach all Mac software, including Safari, iPhoto, Mail, Word, iMovie, iTunes, and many more. We teach all things iPhone/iPad/Mac. We always try to teach the foundational concepts of computing so you understand how you can use all these softwares together more effectively and efficiently.
When you replace a computer, upgrade your phone, or need to speed up your wifi, we can help. We perform data transfers, setup Time Machine and cloud backups, setup iCloud syncing, install printers, build wifi networks, and more. We also take away old electronics when you no longer need them.
Even the best gear can break down. We can resolve many software issues - crashes, slowness, startup failures, data loss - and some hardware issues - replacing hard drives, upgrading RAM and more. If it's broke, email us.
Most clients call us for all three types of help at once. That's ok! Make a list of whatever ails you and we will work through it and take notes along the way. When the session wraps up, you'll have an email summary of your list - resolved!
We stand by our work. If what we fixed doesn't stay fixed because of our error, we'll try again for free. If you are unsatisfied with the quality of our work, we will make it right.
Whether you email or call, you'll talk to Seila first. He will help you set a session time for an on-site visit to your home/office or a remote session if that works better, and he can answer general company questions. He will forward the more technical questions onto Jeremy.
Seila is in his second year at the University of Redlands in southern California and is pursuing a career in hardware design.
Jeremy is a technician and instructor. During your session, he will listen to your issues, give instruction on usage and technique, diagnose and resolve hardware/software malfunctions.
He attended the Conservatory of Recording Arts & Sciences in Tempe, Arizona to pursue an audio engineering career. After working in audio post-production in Los Angeles, he migrated north and fell into a Genius role at the Corte Madera, California Apple Store. In his three years there, he helped over five thousand customers resolve frustrating technical issues and learn how to better use their technology. He has worked as an independent consultant since late 2010.
Know someone who loves technology and loves helping people?
Keylab is actively seeking inspired and knowledgable technicians, interns, or managers. Please feel free to contact us and tell us how you want to help!
Below is our current client calendar. Look around to find an opening that works for you. When you find one, send us an email to request the date, time and duration you want (If you're unsure, book two hours. We don't have to use all of it).
(Click the left and right triangle buttons in the top left corner of the calendar to switch between weeks.)
Please note that this calendar is live and may change at any moment. Sessions are scheduled and confirmed only via email or telephone.
Last-minute cancellations are sad. Please give us notice at least 48 hours before your session begins. Our other clients will gladly take the spot you can't use. If we don't have enough notice, the long list of scheduling requests stays long and those hours are wasted.
Cancellations made within 24 hours of the session start time may be subject to a $100 fee.
We are happy to offer invoices for all sessions. Please mail your check or provide your credit card number within fifteen days of session date. Credit cards are processed via Square and may be subject to their processing fees. Payment is due in full within fifteen days of session. Payments are considered late sixteen days after the session.
Late payments may be subject to a $25 late fee.
To all my Mac user Friends! I just had the wonderful pleasure of working with a new Mac Consultant... Jeremy is a delightful young man who worked at the Genius Bar in the Apple Store in Corte Madera... He now has his own fast growing business and is knowledgeable, efficient, and exceptionally pleasant to work and communicate with. I originally called him to fix my printer (which he did in 5 minutes). Since there was 55 more minutes on the clock, I asked, sort of jokingly, if he could possibly set up a new flat screen TV and blue ray player I just bought. With curiosity and great cheer, he said, "Sure", and had the whole thing up and running in 45 minutes. The whole cost for Jeremy was $100. (Best Buy was going to charge $200 just for the TV set up, and wasn't able to come out for another week). I not only got the printer fixed and the TV set up faster, I saved myself $200!! If you want a great guy on your list of resources to call for the office or home, I HIGHLY recommend Jeremy. He lives in San Anselmo, has a live assistant in his office to answer the phone and schedule appointments, and arrives to appointments on time!
Jeremy has done work on both my laptop and desktop and in each case he has been solidly professional, competent, and an excellent communicator. He shares his processes and knowledge freely and is efficient with the work he does. I would highly recommend him for jobs of any level with anyone from novice to expert experience working with Macs!
I don't think that there is a more knowledgeable, kind, generous and creative individual than Jeremy. From the moment he shows up, it feels as if all the technical/computer issues one has had disappear in a matter of minutes. He is fast, reliable, very punctual, and most importantly knows everything that there is to know to improve one's experience with the day-to-day operations. One hour with him covers a whole day worth of training for the average person. He is like a magician (as I always tell him!) and an amazing individual on a personal level as well. I highly recommend him for any kind of high-tech service related problem(s). Thank you Jeremy!
After 10 days of frustration with the new iphone system, and after two very long days at the Apple store with some really great help who found it beyond their scope of service to fix my email problems, one of the Apple Store technicians (thanks Theo) recommended I get some help. I asked pointedly for a personal recommendation and was told about Jeremy. What a godsend! Before the hour was up, Jeremy had the problems solved (my webmaster had a very convoluted way of setting up my website and emails) and I was back in business! Next appointment he will be moving my hosting or me so that this problem never occurs again. Prompt, kind, and calm, I highly recommend him to anyone who has a problem. Thanks Jeremy, I now feel I can handle my device problems with your help. I am looking forward to taking some workshops with you, and learning more.